Customer service representative - 2 days off ! barranquilla!

About Lean Solutions Group:

Hey there, future heroes! If you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success.

Picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are, who will push you to new heights and challenge you to become your best version.

Prepare to be dazzled by an incredible work environment that inspires creativity and productivity. As a member of our team, you'll have the privilege of working in areas like our Lean VIP and you'll get to brush up on your English skills as you would have a close work relationship with top U.S. companies that will open doors to unimaginable opportunities and international visibility.

You’ll gain access to education programs, gyms, hotels, financial Institutions, and more alliances to boost your journey to become the best professional in your area.

We believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions.

JOB SUMMARY:
Provide support in the development of the different operational activities in the accounts/ companies of the organization's clients regarding any process in its logistics chain. This support could be through back-office activities and logistics related calls to monitor the status of the logistics process.
 
RESPONSIBILITIES
 
* Responsible in executing the tasks assigned by Team Lead
* Develop an understanding of Customer’s needs and take action to ensure their needs are met
* Create an effortless transaction for Customers & Carriers, ensuring Customer/Carrier loyalty
* Ensuring timely pick-up & delivery of shipments
* Interpret and resolve load problems for partner Carriers and Customers concerning customs, shipper/receiver scheduling and paperwork
* Assist Team Lead in obtaining Proof of Delivery & Carrier Bill from partner Carriers
* Review booking information verifying accurate pick-up/delivery information and achievable
* Outstanding organizational & time management skills
* Meet Customer requirements at every stage of a transaction (dispatching, track & tracing, updating TMS, etc.)

SKILLS REQUIRED
1 year of customer service experience
English Fluency (B2 - C1)

BENEFITS!
- 2 days off
- 40 working hours per week
- High competitive salary
-Excellent work environment

Ready to ensure customers love our products. Make a difference with us! Apply now to be a part of our international team and contribute to the success of Lean Solutions Group.

Auxiliar, asistencial y otros

Media (10° - 13°)

Bachillerato Académico

Bachillerato Técnico

Menos de un año de experiencia

1 Vacante