Tech writer

Job Description:

We are looking for a skilled Technical Writer to join our team. In this role, you will produce high-quality documentation that effectively communicates our innovative products and solutions. Your expertise will help ensure that our users—developers, end-users, and partners—understand and maximize the value of our offerings.

Key Responsibilities:

• Documentation Development: Develop and maintain clear, concise user manuals, API documentation, technical specifications, installation guides and online help resources for our biometric authentication products.
• Collaboration: Work closely with product managers, engineers, QA and UX designers to gather information and ensure accuracy in documentation.
• Content Management: Develop, implement and maintain a structured documentation library that meets the needs of our diverse audience, including developers, system administrators, and end-users.
• Quality Assurance: Review and edit documentation for accuracy, coherence, and adherence to company style guidelines, ensuring content is up to date.
• User Feedback: Engage with customers and stakeholders to gather feedback and identify areas for improvement in documentation and enhanced user experience.
• Comprehension: Gain a deep understanding of products and services, and translate complex information into simple, polished, engaging content.
• Research: Stay updated on industry trends and technological advancements in biometric authentication to ensure documentation remains relevant and insightful.
• Adherence to Best Practices: Revise existing documentation and create new materials following industry best practices in technical writing, which include:
• Clarity and Conciseness: Employ clear language and direct explanations to ensure easy comprehension.
• Consistency: Ensure uniform terminology and style throughout all documentation for a cohesive user experience.
• Visual Aids: Utilize diagrams, screenshots, and other visual elements to improve understanding and engagement.

Qualifications:

• Bachelor’s degree in Technical Communication, English, Computer Science, or a related field.
• 7+ years of experience in technical writing, preferably in the tech or security industry.
• A strong understanding of biometric technologies and identity authentication solutions is a plus.
• Excellent written and verbal communication skills.
• Proficiency in documentation tools (e.g., readme, MadCap Flare, Adobe FrameMaker, Confluence).
• Ability to work independently and manage multiple projects with competing deadlines.
• Familiarity with Agile development methodologies is a plus.

Please if you do not meet the experience, time and studies requested, do not apply for this offer.

Profesional Senior

Especialización

Ingeniería de sistemas Computación

Ingeniería de telecomunicaciones

Gestión documental

Ingenierìa De Software

7 años de experiencia

1 Vacante