Bilingual tech support expert bogbbm

Join Our Team as a Bilingual Tech Support Expert and enjoy all our benefits!

We are thrilled to offer you the opportunity to join our dynamic team at Teleperformance! We are looking for enthusiastic individuals with excellent communication skills to deliver outstanding service to our customers.

Position: Tech Support Expert
Location: Bogotá - CONNECTA, Ac. 26 #92-32
Contract Type: Indefinite Term

Responsibilities:
Provide exceptional tech support via phone.
Resolve customer inquiries and issues efficiently.
Maintain accurate records of customer interactions.
Uphold our company’s values and provide world-class service.

Requirements:
Language Skills: English B2.
Professional degree or technologist (preferably in fields like technology, electronics or related).
1 year of work experience in mobile phone support (not necessarily in a BPO).
High school graduation diploma or certificate (physical copy required).
Flexibility to adapt to our schedules.
A positive attitude and passion for delivering outstanding customer service.

Schedule:
Training: Monday to Friday | 6:00 AM - 3:00 PM
Operations - Flexible operational hours: Work shifts between 7:30 AM – 16:30 PM or 10:00 AM – 7:00PM | Weekends off | 42 hours per week

Benefits:
Base Salary (Training & Operations): $2,332,000 COP/month.
Up to 25% performance-based bonus for meeting metrics.
Growth opportunities within a leading multinational company.
Access to ongoing training and professional development programs.


Terms and conditions apply.

Profesional

Tecnológica

Ingeniería de sistemas Computación

Administración de sistemas informáticos

Ingenierìa De Software

Tecnólogo en Sistemas

1 año de experiencia

1 Vacante